Job Description

Purpose of Position

Provides excellent customer service by answering, screening, and directing phone calls to appropriate staff. Receives mail, documents, packages, and courier deliveries and delivers or distributes items within the team. Performs administrative and clerical support tasks. Performs basic filing and recordkeeping.

Tasks and Responsibilities

• Answers, screens, and directs phone calls to staff
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items
• Performs administrative and clerical support tasks
• Performs basic filing and recordkeeping
• Performs other duties as assigned

Education

High School

Certifications and Licenses

Years of Experience

0-2 years of experience

Core Competencies

Adaptability
Collaboration
Curiosity
Service-Oriented
Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

• Excellent verbal communication skills
• Excellent interpersonal and customer service skills
• Basic understanding of administrative and clerical procedures and systems
• Proficient with Microsoft Office Suite or related software

Job Tags

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