Job Description

Overview

Executive Director of Global Recruitment - Starwood Hotels (Hotel Manager opening mentioned for 1 Hotel Austin). This role leads hotel operations strategy, revenue optimization, and staff development, with a focus on creating a positive, sustainable work environment aligned with the brand values of 1 Hotels and Starwood.

Responsibilities

• Develop and communicate a hotel operations strategy that is aligned with the company and brand and lead in its execution.
• Establish goals to optimize performance and hold the operational leadership team accountable for desired outcomes.
• Provide inspirational leadership to enliven the Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured Service and uphold our Brand Pillars.
• Monitor guest feedback and performance data to optimize guest engagement and retention and take appropriate corrective action.
• Stay informed of market trends and introduce new products and services to drive guest engagement, increase revenue and ensure a competitive position in the market.
• Identify opportunities to optimize performance and create value by challenging existing processes, encouraging innovation and driving necessary change.
• Identify the developmental needs of others and provide opportunities for growth and development to maximize talent.
• Develop the hotel operational budget and monitor financial performance to ensure goals are met or exceeded and opportunities are identified and addressed.
• Ensure proper controls are in place and policies are established and followed by all team members.
• Establish and maintain open, collaborative relationships and ensure direct reports do the same.
• Ensure regular, ongoing communication occurs (e.g. daily rallies, divisional/departmental meetings, attendance at regular and ad hoc hotel meetings).
• Recruit and select talented leaders and team members who will enhance the Hotels culture and demonstrate functional expertise; ensuring staffing levels are appropriate to meet business demands.
• Provide guidance and direction to subordinates through coaching, counseling, mentoring, and reviewing performance.
• Utilize interpersonal and communication skills to lead, influence and inspire others; advocate sound business decisions; demonstrate honesty and integrity; lead by example.
• Build and maintain an organizational culture that maximizes employee engagement and attracts top talent.

About you

• Passionate about leading a hotel operations team with a minimum of 10 years of progressive related work experience in an upper upscale and/or luxury hotel environment.
• Prior experience as a Director of Rooms or Director of Food & Beverage required
• A post-secondary diploma or degree would be a plus.
• An expert in hotel operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
• Excels at communication, both verbal and written.
• Is flexible and willing to meet the demands of a 24-hour operation.

About us

1 Hotels is mission-driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering. Recognized by Newsweek as a 2024 Most Loved Workplace, Starwood fosters a culture where creativity thrives, collaboration is second nature, and people are valued for who they are and what they bring.

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature.

• Designed by Nature work environment
• Health & Wellness - Competitive Medical, Dental & Vision, and EAP program
• Retirement Planning
• Paid Personal Days
• Career Advancement: opportunities for growth around the globe
• SH University - professional development and courses
• Team Member Recognition program

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