**Service Delivery Driver**
Boston, MA, USA Req #10988 Tuesday, February 1, 2022 Motivate is looking to hire a **Driver** to be responsible for operating a vehicle for the purposes of relocating bikes throughout the system. To that end, they will load and unload the vehicle with bikes, and dock/undock bikes at every station stop. Additionally, they will be responsible for safe operation of vehicles and for basic ongoing maintenance, including reporting vehicle issues promptly to management. They will work under the guidance and supervision of Service Delivery team.
**About the Role**
* Operate a vehicle for the purpose of moving bikes around the system
* Load/unload vehicles with bikes. Dock/undock bikes at stations
* Reboot stations, replace station batteries as necessary
* Respond to station emergencies such as accidents for the purpose of cleaning up debris and delivering/replacing station components
* Communicate with dispatch using provided phone/radio/GPS unit interface
* Perform pre/post trip inspections for every vehicle trip and fill out associated paperwork
* Report vehicle issues/problems to management and dispatch
* Clean vehicles of litter and debris after every shift
* Adopt new procedures in a timely fashion and seek out help/guidance from management if necessary
* Maintain knowledge of the system to provide excellent customer service to current and potential customers in the field
**About You**
* You have a valid Driver's License and acceptable Motor Vehicle Record
* You are comfortable using a smart phone to complete tasks (i.e. Google Maps)
* You are comfortable driving, stopping and working in busy outdoor environments
* You are dependable and know how to follow an assigned schedule
* You can easily follow instructions, respond to management direction, and solicit feedback to improve performance
* You are able to lift up to 75 pounds; stoop, bend, or stand for long periods of time
* Maintain a positive attitude and a positive customer experience to our riders
**Bonus Points**
* Love of biking / bikeshare
* Experience driving professionally around the city, and you have a working knowledge of cities geography/street layout
**Work Perks**
* Free annual bike share membership
* Comprehensive medical, dental, and vision plans
* Paid time off and sick time
* Paid parental leave
* 401K Retirement Plan
* Free annual bike share membership
**About Motivate**
Motivate is a best-in-class service operations and logistics company, delivering bike share services to some of the largest urban environments in the US. We operate in 8 markets across the U.S. including New York, San Francisco, Chicago and Washington D.C. and will serve over 1.5 million customers this year alone. Led by a group of urban visionaries and seasoned operations experts, our mission is to revolutionize the landscape of our cities. In an effort to completely transform the urban experience, Motivate is leading the way in making cities more accessible, healthier and sustainable. We operate and maintain safe and dependable systems that help make cities great by connecting individuals to the people and places they love.
**Apply now to get started or contact recruitment at:recruiting@motivateco.com**
*The above description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. All employees may be required to perform duties outside of their normal responsibilities to accomplish Motivate's mission.*
*Motivate is an Equal Opportunity Employer. Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, creed, religion, sex, gender, national origin, ancestry, age, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, or any other legally protected status under applicable law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law, as well as individuals who need an accommodation because of pregnancy. If you require assistance or reasonable accommodation during any aspect of the application process, please contact the Human Resources Department or the hiring manager.*
*Please be advised that this position is part of a bargaining unit where the terms and conditions of employment are governed by a Collective Bargaining Agreement.*
**Other details**
* Pay Type Hourly
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