Job Description

About Us

Role Summary

The Sales Engineer will be responsible for providing deep subject matter expertise on advisory services remotely and in person, scoping and closing incident response engagements, and growing the managed services & integrations business. This role involves collaboration with Sophos Sales, Sales Engineers, Channel Partners, insurance carriers, brokers, and law firms, with a focus on new logo customers.

Location: Pacific/Mountain Time Zones - Working remotely

What You Will Do

• Serve as a subject matter expert on Sophos services, supporting the sales organization and driving new customer acquisitions.​
• Provide pre-sales support and scope advisory services engagements through remote and onsite interactions with account teams, partners, and customers.​
• Demonstrate service value through trials, proof of concepts, demonstrations, and enablement activities for partners, resellers, MSPs, and customers, in person and remote.​
• Collaborate with Channel and Marketing teams to position advisory services, participate in public relations/marketing events, and lead generation campaigns.​
• Present current cyber threat landscapes and trends to position services for various security assessments and exercises.​
• Offer light weekend and holiday availability for on-call rotations supporting Digital Forensics and Incident Response services.​
• Consult, architect, deploy, configure, and troubleshoot solutions within customer environments, ensuring technical requirements are met.​
• Conduct research on competitive differentiators and maintain a comprehensive knowledge base of the Sophos services portfolio.

What You Will Bring

• Required: Minimum of 5 years of experience in presales support, solutions architecture, consulting, and supporting cybersecurity solutions (e.g., EDR/XDR/DFIR tools, Managed Detection and Response Services).​
• Desired: Experience in Incident Response (IR) and IR Management.​
• Desired: Knowledge or expertise in domains such as Digital Forensics, Incident Response, Business Email Compromise, and Compromise Assessment.​
• Desired: Experience in SecOps, SOC, or as an Analyst.​
• Desired: Experience working with insurance carriers, brokers, and legal counsels.​
• Preferred: Experience in Identity Access Management, Multi-Factor Authentication, and deployment of Firewalls, Network Appliances, API Configurations, and SIEM ingestion.​
• Preferred: Experience in Penetration Testing, Red Teaming, Physical Security, Social Engineering, Insider Threat, Cyber Threat Intelligence, and Threat Hunting.
• Ability to apply empathy, build trust, and establish rapport with various stakeholders, including customers, partners, insurance carriers, and legal counsels.​
• Self-motivated and able to thrive in a team environment.​
• Deep technical knowledge of digital forensics, incident response, endpoint security, networking concepts, and business-critical assets.​
• Understanding of Threat Actor TTPs, malware, threat hunting, and industry-standard security frameworks (e.g., MITRE).​
• Knowledge of the security services industry, including competitors, market needs, and trends.​

In the United States, the base salary for this role ranges from $119,000 to $198,100. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. 

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge 

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

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