Job Description

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. Weown and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath's continued focus on network excellence and a "customer first" service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve.

The Senior Sales Engineer serves as a technical leader and strategic advisor, supporting account teams in delivering innovative solutions to current and prospective customers. This role engages with Director, VP, and C-level stakeholders to provide technical expertise, influence product strategy, and drive business growth. The Senior Sales Engineer is responsible for designing and presenting tailored solutions, managing technical aspects of the sales cycle, and ensuring successful implementation of services. This position requires a balance of deep technical knowledge, strategic thinking, and strong customer relationship skills.

• Serve as the technical lead for enterprise accounts, collaborating with Sales Executives to develop and present tailored solutions.
• Design viable network and infrastructure solutions based on customer-specific technical and financial parameters.
• Prepare and deliver technical presentations, proposals, and responses to RFPs/RFQs.
• Interface with customers to gather technical requirements and articulate the value of Lightpath's technology offerings.
• Collaborate with Engineering, Product Management, and Operations to develop and validate network designs.
• Review and validate service orders and participate in service kickoff meetings to ensure smooth implementation.
• Act as a subject matter expert for specific product sets and technologies.
• Participate in product launch readiness activities including documentation, training, and internal process development.
• Provide feedback to Product Management for future product development.

• Bachelor's Degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in telecommunications, networking, or technical sales engineering.
• Strong understanding of networking technologies including Dark Fiber, DWDM, MPLS, Ethernet, IP/BGP, SD-WAN, SIP, and UCaaS.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook, Visio).
• Familiarity with CRM tools (e.g., Salesforce) and GIS mapping tools (e.g., Google Earth).
• Effective presentation, analytical, and communication skills.
• Ability to manage multiple projects independently and meet deadlines.
• Strong technical writing and documentation skills.
• Ability to explain complex technical concepts to non-technical audiences.

Preferred Qualifications

• 15+ years of experience in technical sales, strategic account management, or IT consulting.
• Industry certifications (e.g., Cisco CCNA/CCNP, Juniper JNCIA/JNCIS).
• Experience with Cloud Services (IaaS, PaaS, SaaS) and virtualization technologies (VMware, Citrix, Microsoft).
• Knowledge of AC/DC power systems and data center infrastructure.
• Familiarity with server, network, and storage hardware/software (Cisco, EMC, NetApp, IBM, HP, Linux, Microsoft).
• Understanding of data center design principles including HVAC, UPS systems, and Tier ratings.
• Strong strategic thinking and business acumen.
• Proven ability to influence cross-functional teams and drive change.

Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

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