Marketing Operations Manager Job at Vaco by Highspring, New York, NY

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  • Vaco by Highspring
  • New York, NY

Job Description

Client: Non-Profit Organization
Role: Marketing Operations Manager
Salary: $80,000 - $90,000/annually + Benefits

Location: Midtown, Manhattan (Hybrid - 3 days a week onsite)
Hours: 9:00am - 5:30pm

Position Summary:
The Marketing Operations Manager will serve as a high-level project manager, responsible for overseeing the workflow of marketing projects across the department to ensure timely and efficient execution. This role is essential to keeping the marketing team organized, coordinating teams, managing resources, and setting timelines to deliver content that achieves project goals. The Marketing Operations Manager will collaborate across departments to ensure all marketing materials are strategically planned, well-executed, and delivered on schedule for event seasons, campaigns, and donor gratitude initiatives.

Key Responsibilities:
Project & Campaign Management:
  • Develop and maintain marketing project plans, timelines, and workflows for materials for event seasons, campaigns, and donor gratitude initiatives.
  • Spearhead the collection of assets for donor gratitude initiatives such as albums and reports; maintain lists and tracking of these projects.
  • Manage the cross-department workflows of multi-channel marketing campaigns, ensuring deliverables are completed on time and within budgets.
  • Coordinate with internal teams, creative agencies, production partners, and vendors to plan and track the production and delivery of content and marketing assets.
  • Monitor project milestones, deadlines, and dependencies, proactively addressing potential roadblocks.
  • Implement project management tools and best practices to improve team efficiency.
  • Manage invoices and payments to outside vendors.
Content & Asset Management:
  • Organize and manage the cataloging of marketing content in digital asset management system (Canto), including videos, photography, graphics, and related information ensuring accessibility across the organization.
  • Oversee the filing structure and naming conventions of Marketing's shared filing system.
Cross-Team Collaboration:
  • Act as a key liaison between marketing teams (Digital Marketing, Content and Production, and Field Marketing) to coordinate the delivery of cross-departmental marketing initiatives.
  • Facilitate regular check-ins and status updates with stakeholders to track deliverables and align on priorities.
  • Support data collection and reporting efforts to measure the impact of marketing campaigns.
Process Improvement & Organization:
  • Maintain internal documentation and SOPs for marketing operations.
  • Identify opportunities to optimize marketing workflows and implement solutions to enhance efficiency.
Qualifications & Skills:
  • 5+ years of experience in marketing operations, project management, or a similar role within a nonprofit, agency, or corporate marketing team.
  • Proven track record of managing integrated campaigns, with a passion for using collaboration to drive cohesion across cycles while always striving for flawless execution
  • Strong background in project management methodologies and experience with marketing workflows.
  • Expertise in project management tools (e.g., Microsoft Project, Microsoft Excel, Asana, Monday.com, or similar platforms).

Job Tags

3 days per week,

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