Job Description

Salary : $104,232.00 - $136,752.00 Annually Location : Thurston County - Olympia, WA Job Type: Full Time - Permanent Job Number: ITD_ITPMM_#1427_2026 Department: Washington State Patrol Division: Information Technology Division Opening Date: Closing Date::59 PM Pacific Salary Information: The high end of the salary range, Step M is typically a longevity step Description If you answer YES to any of these questions this is the perfect opportunity for you!

• Are you a self-starter with strong leadership skills?
• Do you thrive in a team environment?
• Do you want a position with career growth opportunities?

About the Agency & Division: The WSP actively supports Diversity, Equity, Inclusion in the workplace, and is an Equal Opportunity Employer. The WSP strives to create and foster an inclusive culture inspiring everyone to be their authentic selves, speak openly, and be courageous. The WSP continues to focus on equitable hiring, training, and promotional practices and policies through innovative recruitment and retention solutions. Partnering with our communities helps the WSP provide the best in public safety services now and into the future. The Information Technology Division (ITD) exists to leverage technology to enhance and sustain business processes, public safety infrastructure, and statewide emergency communications to facilitate the accomplishment of all agency goals. Duties The Law Enforcement Officer (LEO) Support Section Manager oversees the agency's mobility program providing technology that supports mobile and remote work solutions. This includes strategic planning on the future requirements of mobility systems within WSP, program management of associated budgets, equipment acquisition and replacement, technical contract management, new technology review, and customer service and user and equipment support. These responsibilities include:

• Management of the Mobile Office Platform (MOP) for the Field Operations Bureau (FOB) and the Commercial Vehicle Division/Motor Carrier Safety Division (CVD/MCSD)
• Management of the Computer Aided Dispatch (CAD) system
• Management of the Records Management System (RMS)
• Management of the Traffic and Criminal System (TraCS)

This position works closely with the ITD and ESD Division Commanders and the agency Chief Information Officer on strategic planning for the program. Our new teammate will be able to:

• Coordinate with other agency business support groups such as Budget and Fiscal Services to develop effective budget plans and tracking.
• Plan and provide leadership for the technical teams when working on technical updates/fixes.
• Forecast the technical requirements of the applications this position supports.
• Coordinate with vendors, leadership, and business owners to provide a five-year roadmap for expenditures that include software and hardware updates, contract and maintenance renewals, value adds that require assessment and staff capacity.
• Provide all of the required documentation for the Admin Support team to ensure contracts are established and/or renewed promptly.
• Provide facilitation, guidance, and leadership to the technical teams as they work through technical issues, problem-solve, and find long-term solutions that meet the needs of the customers.
• Ensure technical teams provide open communication with stakeholders and peer teams within ITD that may have responsibilities or impact from work completed by the LEOS team.
• Provide management, review, and verification that team governance is formally maintained.
• Direct management of the MOP/CVD/MCSD, CAD, RMS, and TraCS supervisors and technical teams.
• Act as the liaison between LEOS, technical teams, and the business owners and users.
• Liaison with FOB, CVD/MCSD, Communications, and other divisions as the primary point of contact.
• Determine if modifications to currently installed software are needed to improve officer safety or efficiencies.
• Evaluate the supervisors and review unit staff evaluations.
• Provide leadership over problem-solving technical issues to ensure teams look for the long-term solution.
• Ensure ITD staff have a detailed understanding of the technology needs and priorities of their internal/external customer groups.
• Provide LEOS staffing capacity and workload analysis for future planning and potential added resource justification and/or realignment.

Qualifications Required Qualifications: • Bachelor's degree or higher in Information Technology(or a close related field) from an accredited institution

• OR six to eight years of experience working as a senior-level IT system administrator or application developer
• OR Associates Degree in Information Technology or similar technical degree and two years of equivalent IT experience.

• Four (4) years of senior-level experience (typically obtained throughyears' experience) in at least one of the following disciplines:

• Computer hardware/software support
• Project management
• Law Enforcement Operations

• Four years of supervisor and/or management experience with persons hired, evaluated, and disciplined. • Demonstrated skills in the following:

• Leading, managing, coaching, and mentoring technical and/or business/professional staff
• Strategic planning and organizational development
• Communicating effectively across a broad range of personnel and management levels
• Absorbing new and complex information quickly
• Written and oral communication
• Team building, negotiation, and conflict resolution

• Competency in Microsoft Office (Word, PowerPoint, Excel). Further competency in Microsoft Visio and Microsoft Project is desirable. Why work for the Washington State Patrol?

• A healthy life/work balance by offering flexible schedules and telework options for most positions.
• An Infants at Work Program that is based on the long-term health values of infant-parent bonding and breastfeeding newborns.
• Continuous growth and development opportunities.
• Opportunities to serve your community and make an impact through meaningful work.
• Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
• Qualification for the .

Supplemental Information Applicants claiming veterans preference must attach a copy of their DD214 (SSN must be blacked out). If you do not provide the required documentation, the veterans preference will not be awarded. Please to determine your eligibility. For more information regarding how to apply for this position, please click here Questions? Please contact Aleesha Brown ator via @wsp.wa.gov. Check us out on: WSP's Website | Facebook| Twitter | Instagram | YouTube | LinkedIn More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. Read about our benefits: The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time. Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits. Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees. Retirement and Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system. Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program. Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information. Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave. Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave. Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC. Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave. Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year. Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave. Additional Leave Leave Sharing Family and Medical Leave Act (FMLA) Leave Without Pay Please visit the State HR Website for more detailed information regarding benefits. Updated 01 No additional point value is given for questions 1-3. Have you ever worked for the Washington State Patrol (WSP)?

• Yes
• No

02 If you answered "yes" to question #1, what month/year were you last employed with WSP? 03 If you answered "yes" to question #1, what district/division were you assigned to prior to separation from WSP? 04 +WSP-PBE01 - The Washington State Patrol has strict hiring standards for all employees within our agency. Carefully review questionsand respond honestly. If you are selected to move forward in the hiring process, you will be required to respond to these questions during a polygraph test. UNTRUTHFUL RESPONSES WILL RESULT IN YOUR PERMANENT DISQUALIFICATION FOR EMPLOYMENT WITH OUR AGENCY. "POSSESSION" is defined as having actual physical control of any illegal (non-prescribed) drug for personal use with the intent to commit a crime. "USE" is defined as trying, testing, or experimenting - which includes but is not limited to - tasting, smoking, injecting, absorbing, sniffing, or inhaling. Do you understand the importance of answering these questions honestly AND that untruthful responses will permanently disqualify you from employment with our agency?

• Yes
• No

05 +WSP-PBE02 - For the questions related to past drug use, definitions of illegal Schedule 1-5 drugs are listed here for your reference: Schedule I (RCW 69.50.Examples could include: Codeine, Heroin, Morphine, Ecstasy, LSD, Peyote, GHB, Methaqualone, Cannabis, etc.Schedule II (RCW 69.50.Examples could include: Opium, Cocaine, Codeine, Hydrocodone, Oxycodone, Methadone, Methamphetamine, Amphetamine, Depressants, Hallucinogenic substances, etc. Schedule III (RCW 69.50.Examples could include: Stimulants, Depressants, Hallucinogens, Ketamine, Anabolic steroids, Hallucinogenic substances, etc. Schedule IV (RCW 69.50.Examples could include: Barbital, Diazepam, Fludiazepam, Halazepam, Lorazepam, Phenobarbital, etc. Schedule V (RCW 69.50.212). Have you possessed or used any non-prescribed Schedule 1-5 drugs (except for Cannabis) over five (5) times combined within the last 10 years? This also applies to synthetic versions of these drugs.

• Yes
• No

06 +WSP-PBE03 - Have you possessed or used any non-prescribed Schedule 1-5 drugs (except for Cannabis) in the last three (3) years? This also applies to synthetic versions of these drugs.

• Yes
• No

07 +WSP-PBE04 - Have you possessed or used Cannabis in the past one (1) year - excluding topical CBD oils, creams, etc.?

• Yes
• No

08 +WSP-PBE05 - Have you been convicted of Driving Under the Influence (DUI) within the last 10 years?

• Yes
• No

09 +WSP-PBE06 - Have you been convicted of a misdemeanor involving DUI more than once?

• Yes
• No

10 +WSP-PBE07 - Have you ever injected any non-prescribed illegal drugs?

• Yes
• No

11 +WSP-PBE08 - Have you ever knowingly trafficked, sold, offered to sell, or transported for sale any illegal drugs after age 13?

• Yes
• No

12 +WSP-PBE09 - Have you ever possessed or used any non-prescribed Schedule 1-5 drugs (except Cannabis) after submitting any law enforcement application?

• Yes
• No

13 +WSP-PBE10 - Have you ever possessed or used Heroin or its derivatives?

• Yes
• No

14 +WSP-PBE11 - Have you ever used or illegally possessed any non-prescribed Schedule 1-5 drugs while employed by a law enforcement agency (this includes military law enforcement)?

• Yes
• No

15 +WSP-PBE12 - For the following questions, the term "conviction" refers to any disposition adverse to you. A decision not to prosecute, a dismissal, or acquittal will not be considered a conviction for the purpose of these questions; however, a dismissal received after a period of probation, suspension, or deferral of prosecution or sentence will be considered a conviction for the purposes of these questions. Have you ever been convicted of a felony?

• Yes
• No

16 +WSP-PBE13 - Have you intentionally inhaled (huffed) any aerosol or substance (nitrous oxide, whippets, paint, glue, DXM, etc.) in the last three (3) years?

• Yes
• No

17 +WSP-PBE14 - Have you ever been convicted of a misdemeanor involving the use or possession of firearms in the commission of a crime, crimes of violence (i.e., domestic violence, assault, sex crimes, etc.), or controlled substances?

• Yes
• No

18 +WSP-PBE15 - Have you been convicted of a misdemeanor in the last three (3) years?

• Yes
• No

19 +WSP-PBE16 - Have you been convicted of a misdemeanor (other than those listed in PBE14) OVER the age of 21?

• Yes
• No

20 +WSP-PBE17 - Have you ever been convicted of a misdemeanor UNDER the age of 21?

• Yes
• No

21 +WSP-PBE18 - Have you been convicted of more than two (2) major moving violations (Reckless Driving, Negligent Driving 2nd Degree, etc.) in the last five years?

• Yes
• No

22 +WSP-PBE19 - Have you ever been convicted of a crime or had a charge reduced or dismissed for any reason?

• Yes
• No

23 +WSP-PBE20 - If you answered Yes to one or more questions listed in #5 through #22, you MUST provide detailed information (including dates) for each situation. NOT PROVIDING AN EXPLANATION FOR EACH YES ANSWER WILL DISQUALIFY YOU FROM FURTHER CONSIDERATION FOR THIS POSITION. If you marked No to each of these questions please type -Does not apply-. 24 +WSP - Are you legally authorized to work in the United States?

• Yes
• No

25 +WSP - Will you now or in the future require 'sponsorship for an immigration-related employment benefit?For purposes of this question "sponsorship for an immigration-related employment benefit" means "an H-IB visa petition, an 0-1 visa petition, an E-3 visa petition, TN status and 'job flexibility benefits' (also known asportability or Adjustment of Status portability) for long-delayed adjustment of status applications that have been pending for 180 days or longer." (please contact us at the email address on the bottom of this job posting if you are uncertain whether you may need immigration sponsorship or desire clarification.)

• Yes
• No

26 +WSP - Do you posses a valid, unrestricted Washington state driver's license or can you obtain one within 30 days of employment?

• Yes
• No

27 +WSP - Which of the following best describes your highest level of education in Computer Science or Information Technology?

• High School Diploma or GED Equivalent.
• Associates Degree.
• Bachelor's Degree.
• Masters degree or higher.
• None of the above.

28 Which of the following best describes your experience working as a senior-level IT system administrator or application developer?

• I have AT LEAST 1 year experience.
• I have one year of this experience.
• I have two years of this experience.
• I have three years of this experience.
• I have four years of this experience.
• I have five years of this experience.
• I have six years of this experience
• I have six years or more of this experience.
• I do not have this experience.

29 Which of the following describes your senior-level experience (typically obtained throughyears' experience) in at least one of the following: Computer Hardware/software supportProject managementLaw Enforcement Operations

• I have at least 1 year of this experience.
• I have one year of this experience.
• I have two years of this experience.
• I have three years of this experience.
• I have four years of this experience.
• I have four or more years of this experience.
• I do not have this experience.

30 Which one of the following best describes your years of experience supervising and/or management experiences to include hiring, evaluating, and disciplining employees.

• I have LESS than 1 year of this type of experience.
• I have AT LEAST one year of this type of experience.
• I have one year of this type of experience.
• I have two years of this type of experience.
• I have three years of this type of experience.
• I have four years of this type of experience.
• I have five years or more of this type of experience.
• I do not have this type of experience.

31 +WSP - Where did you learn of this opportunity?

• WSP Recruiter/Event
• Family/Friend works for WSP
• WSP Website
• Hiring event/workshop
• JBLM Event
• Social Media
• VERG Meeting
• Indeed
• ZipRecruiter
• Careers.wa.gov
• Statewide Distribution List
• Email Broadcast
• Other

Required Question

Job Tags

Permanent employment, Full time, Contract work, Work at office, Remote work, Trial period, Flexible hours, Shift work,

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