Job Description

Overview:

The International Relationship Manager I is responsible for building, managing, and retaining a portfolio of international affluent individuals, and entrepreneurs, who reside outside of the United States, with some connectivity or nexus to the United States with companies with gross sales generally less than $5mm. The Relationship Manager expectation is to meet and exceed goals by developing new Wealth and Depository relationships with prospects and existing clients. Through a proactive need-based selling approach, the Relationship Manager will cross-sells bank products, including but not limited to Depository Products, Treasury Management Services and Consumer Lending products. The Relationship Manager will collaborate at a senior level with the assigned partner to establish, build, and expand Commercial Relationships for international high-net-worth individuals that own business, properties, second home in the United States.

The International Relationship Manager I is expected to attain or exceed production goals and is responsible for the development of International Private Clientele through business development, social functions, association memberships and development of relevant international COIs. The International Relationship Manager I is expected to deliver the highest level of client service to the client base while adhering to the Bank's BSA/AML, Compliance and Policies and Procedures, responding to all client requests on a timely basis and providing prompt and white glove service. Involved in the credit process including Credit Underwriting, Portfolio Management and Review, Risk/Credit Grading and Risk Identification and management. Portfolio management will include servicing covenant compliance, collateral monitoring.

Principal Duties and Responsibilities:

• Consistently meets and exceeds individual and/or team sales goals, including but not limited to deposit, loans and other, as applicable.

• Independently expands existing relationships and solicits new business through client referrals and cold calling efforts to meet or exceed the Banks strategic goals.

• Independently analyzes credit checks worthiness, and conducts preliminarily financial statement analysis against bank risk standards and applicable product requirement to preliminarily determine potential credit worthiness.

• Works closely with the team to generate, identify, qualify, and prioritize new prospects.

• Generates proposal and develops sales strategies at an expert level.

• Develops, expands, and maintains referral sources.

• Documents relationship process as needed.

• Works with clients in analyzing problems and propose solutions.

• Acts as clients advocate in securing suitable credit and cross selling products and services.

• Structures and completes unsecured business loans.

• Evaluates business, management, industry, financial and structural risk, and documents assessment in a credit approval document.

• Organizes and leads involved sales initiative, including generating complex, customized proposals.

• Works to develop and maintain solid relationships with all partners.

• Maintains expert level knowledge of all bank products and services.

• Participates in special projects as needed.

• Must be willing to participate in community organizations and activities.

• Meets the requirements of the S.A.F.E Act and expected to follow procedures including notifying Human Resources of any changes in current status.

• 2-4 years of recent experience in direct sales and International Banking development experience in the banking industry. Required.
• Must complete credit training. Required.

• Must be highly capable of meeting sales goals, independent activity in direct banking sales and credit support as well as maximizing cross-sell opportunities and relationship profitability

• Experience working in a sales team, and high quality service advocacy.

• An in-depth knowledge of Bank Secrecy Act/AML requirements is required.

• Knowledge on the completion of KYC is required.

• Bachelor's Degree in Business, Finance or equivalent.
• An equivalent combination of education and relevant professional experience may be considered in lieu of a degree.

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
• Please view Equal Employment Opportunity Posters here.
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
• Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at employment@citynational.com.

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