Job Description

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal - to reimagine the future of beauty.

The opportunity:

 

Logistics Executive, Regional Logistics

The Logistics Executive assists in managing as well as monitoring operational functions within end-to-end logistics operations in the omnichannel environment, including warehouse (3PL), domestic and overseas transport and last mile delivery to customers both B2B and B2C.

You will shine here if you enjoy…

Warehouse and Operations Management

Manages the relationship with the 3PL in-charge of Warehousing

• Coordinating and communicating business requirements (volumes, SLAs) and standards to 3PL, and ensuring their successful execution

• Overseeing 3PL operational performance (on-time operations, reliability, adaptability), maintaining and distributing performance KPIs

• Conducting monthly meetings with 3PL to review above points and others (eg: safety matters)

• Identifying any trends that may affect 3PL performance, and determining actions to be taken

• Initiating and implementing a continuous improvement process with 3PL

• Liaising with internal Sephora stakeholders to plan inbound and outbound operations

  • Communicating business projected volumes related to warehouse operations in preparation to business needs and events

  • Supplying Planning team and Procurement team to plan inbound operations

  • Liaising with Procurement team on inventory integrity issues driven from supplier or brand

  • Support in building schedule of deliveries to stores, balancing service to stores and efficient warehouse operations

  • Liaising with Ecommerce team to build event and campaign fulfilment strategy and recovery plan

• Liaising with brands and/or other external stakeholders to facilitate warehousing processes (eg: product information, batch coding/expiry dates management, labelling)

• Managing claims and quality issues both with suppliers and with stores

• Managing reverse logistics flows from stores to warehouse as well as from warehouse to suppliers

Freight Management

• Monitoring costs and service level agreements, defining corrective actions to cope with budget

• Monitoring KPI on transportation activity and action plans to reach objectives

• Monitoring and auditing compliances with safety and environmental requirements

• Managing relationship with transportation partners (eg: performance review, cost control)

• Managing Freight Tenders yearly, or as and when required

We would love to hear from you if are/have…

• Bachelor’s degree in Business, Operations Management or Supply Chain

• Experience in Logistics, ideally in retail including Ecommerce, FMCG or Medical Industry will be beneficial

• Strong analytical skills and able to work with data

  • Possess advanced Excel capabilities

  • Experience with SAP and WMS

• Strong interpersonal and communication skills

  • Ability to work across functional areas and levels of the organization

  • Able to influence stakeholders and navigate a matrix set-up

• Meticulous, proactive and possess learning agility

While at Sephora, you’ll enjoy...

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.

• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.

• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

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