Educational Technologies OPS IT Assistant Job at University of Florida, Gainesville, FL

UFlOWEpncEJjVENrSkNPeEJubE5PS2RE
  • University of Florida
  • Gainesville, FL

Job Description

Educational Technologies OPS IT Assistant Apply now ( Job no: 534336 Work type: Temp Part-Time Location: Main Campus (Gainesville, FL) Categories: Information Technology Department: 27010703 - HA-TEACHING LABS Classification Title: Educational Technologies OPS IT Assistant Job Description: This OPS position is part of the UF Health Educational Technologies team. Position will assist application analysts and Ed Tech managers with the daily operations using a variety of applications, including SumTotal Systems learning management system (LMS) branded as myTraining, and Microsoft applications. This role ensures the LMS effectively supports the organization’s learning and development goals by managing system configuration, user access, content uploads, and reporting. Position duties include: Troubleshooting application specific issues (i.e. application log errors, research on new functionality available, testing new courses) Directly working with customers for common support issues (i.e courses not working, finding the right training) Data management (i.e. cleaning up user accounts, inactive classes, compiling data) Completing tasks for various technical projects (i.e. documentation, marking rosters,) Other administrative duties as assigned The majority of this job is expected to be onsite at UF Health Professional Park and within standard business hours Monday through Friday. Position will be onsite at UF Health Professional Park. The position will work closely with team, and other stakeholders to optimize the learning experience and provide technical support to users across all campuses within the State of Florida. Expected Salary: $15.00 Hourly Minimum Requirements: A high school diploma or equivalent. Minimum of one-year experience in technical customer service or other relevant experience. Must have excellent customer service demeanor, verbal communication, organizational skills and ability to problem solve. Quick learner in navigating web-based applications. Proficiency in Microsoft Office: Excel, Word, and Outlook Preferred Qualifications: Experience with enterprise LMS platforms and/or incident management tools Strong communication skills to interact with diverse stakeholders effectively. Ability to analyze data and generate actionable insights from LMS reports. Strong, professional written and verbal communication skills Ability to demonstrate critical thinking to support, troubleshoot and assess needs Proven experience providing end-user technical support and resolving issues related to IT infrastructure, including hardware, software, and network problems. Ability to collect, organize, analyze, interpret, and draw meaningful insights from large collections of data Special Instructions to Applicants: Please upload the following - CV or Resume, Cover Letter and List of Professional References. Application must be submitted by 11:55 p.m. (ET) of the posting end date. Health Assessment Required:No Advertised: 20 Dec 2024 Eastern Standard Time Applications close: 04 Jan 2025 Eastern Standard Time University of Florida

Job Tags

Hourly pay, Temporary work, Part time, Monday to Friday,

Similar Jobs

Partners Personnel

Picker/Packer Job at Partners Personnel

 ...-pickerpacker [Material Handler / Freight Handler] As a Picker/Packer at Partners Personnel, you'll: Select and pack products efficiently...  ...; Inspect items for quality and report discrepancies; Operate warehouse equipment safely; Collaborate with team members to meet daily... 

Hartford HealthCare

Hospitalist Physician Job at Hartford HealthCare

 ...the areas of vascular neurology, neuromuscular, movement disorders, epilepsy, headache, pain management, neuro-oncology, neuro-ophthalmology, neurocritical care, general neurology and neurosurgery. About Hartford HealthCare: The Hartford HealthCare network employs... 

MRINetwork

SBA Loan Underwriter Job at MRINetwork

 ...Actively seeking an experienced SBA Loan Underwriter to: Underwrite SBA loans in accordance with the Bank's policies and procedures...  ...and provide input to guidelines when requested. Review and sign off all underwriting conditions in a timely manner. Ensure... 

Pharmacy Careers

Remote Prior Authorization Pharmacist Job at Pharmacy Careers

 ...Remote Prior Authorization Pharmacist Work From Home in Managed Care A confidential managed care organization is seeking a motivated Remote Prior Authorization Pharmacist to evaluate prescription requests, ensure medical necessity, and improve patient access to safe... 

Certified Mobile Notary Service

Remote Loan Signing Agent — Notary, Travel & Training Job at Certified Mobile Notary Service

A Notary Service Company is seeking a Mobile Notary in Arizona. You'll travel to client locations to oversee and notarize loan signings, ensuring all documents are completed correctly. Applicants must be an active notary public and have loan signing certification. Training...