Job Description
About the Role
Join a growing remote team supporting patients across the U.S. Our Fortune 500 pharmaceutical client is hiring Call Center Representatives in Texas . If you love helping people and thrive in a fast-paced environment, this could be your ticket to a meaningful work-from-home career.
Position Overview
Pay: $17/hr + weekly pay & benefits
Schedule: Monday–Friday, any 8-hour shift between 8 AM–10 PM EST
Start Date: Mid October 2025
Employment: Full-time, remote
Primary Responsibilities
Handle high-volume inbound calls; occasional outbound follow-ups
Assist patients and providers with prescription benefits and inquiries
Verify insurance, billing, and medical information accurately
Coordinate with carriers to confirm medication coverage
Record all interactions and next steps in internal systems
Deliver empathetic, professional service with attention to detail
Adhere to HIPAA and federal health care program policies
What You Bring
Minimum 1 year of recent call center / customer service experience
Understanding of medical terminology or benefits is a plus
Ability to work against established KPIs and performance metrics
Quiet home office with high-speed wired internet (no hotspots)
Strong written and verbal communication skills
Comfortable multitasking across multiple software systems
High school diploma or equivalent
Apply Now
Email your résumé to kaylee.mcintyre@remx.com with subject line Remote Medical Call Center Rep – TX 17/hr
Call or text 636-735-0583 if you have questions
RemX will never ask for payment during hiring. If someone asks you to pay, it’s fraudulent.
Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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