Job Description

Position Type: RegularYour opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. The Enterprise Middleware and Online Security Technology (EMOST) Site Reliability Engineering (SRE) Director will be responsible for the SRE teams across Enterprise Services with a focus on productivity and efficiency through automation and tooling. This is a unique opportunity to lead the transformation of reliability engineering at scale. Driving process and controls maturity while leveraging Ai-driven automation to redefine operational excellence. As the Director of SRE you will architect a next-generation reliability framework, ensuring that modern software systems are built with proactive observability, automated incident response, and Ai-powered risk mitigation. Your leadership will directly shape how SRE principles are embedded into SDLC frameworks. Key responsibilities include: Run several Kanban teams comprised of development engineers, site reliability engineers (SRE), and DevOps engineers structured around 1) Level 2 (L2) Production Services, 2) Platform Services, 3) Release Services, and 4) Operational Services. Drive maturity of processes and controls, ensuring a structured, scalable, and high performing reliability model. Establish best-in-class operational frameworks while leading the adoption of AI-driven automation and observability at scale. Availability, resiliency, and scalability of the critical platforms, which includes login, trading, and portfolio management across CES as well as ongoing monitoring. Partner with the business to influence and drive priority on availability ahead of releasing new capabilities. Drive public cloud deployment for Client Login (CAM-Common Authentication Mechanism) and trading platforms. Support a culture of continuous improvement, innovation, and engagement as well as risk management to proactively identify and manage risk. What you have Required: 5+ years of experience with running medium to large/complex projects with multiple dependencies. A minimum of 5+ years of direct people leadership, i.e., directly responsible for hiring, performance appraisals, etc. 10+ years of proven software development expertise, with a strong background in building, scaling, and automating distributed systems, and demonstrated ability to integrate reliability engineering principles into application and infrastructure design. Ability to coach, mentor, and provide direct, timely performance feedback; experience setting direction, tracking progress, and ensuring accountability. Professional experience building scalable enterprise applications with high availability and reliability. Preferred: Bachelor’s degree in computer science or related discipline. 3+ years of experience in Financial Services Industry a plus. Experience leading in an Agile delivery environment and implementing Continuous Deliver is a big plus Good knowledge of Microsoft Windows, Red Hat LINUX, standard relational databases, such as Microsoft SQL Server, IBM DB2 or Oracle and NO SQL Databases. Experience leading legacy technology stack is a plus. In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What’s in it for you At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

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